Purchase management is not only time-consuming and expensive, but also a challenge, especially if you are running a company, a start-up, or even a small shop. It is here that an Amazon Business Account comes in, suitable for organizations of all sizes. It is provided with discounts in bulk, tax-friendly invoicing, and features to help streamline procurement. The creation of an Amazon Business Account is absolutely free of charge, quick, and easy, whether in India or the U.S.
In this guide, you’ll learn:
- What an Amazon Business Account is
- Key features and benefits for beginners
- How to open an account (step-by-step) in India & U.S.
- Pricing and optional Business Prime plans
- Customer care numbers for support
- FAQs for first-timers
What Is an Amazon Business Account?
Amazon Business Account is the Amazon B2B (business-to-business) system helping businesses to purchase supplies even more effectively. Although the basic site of Amazon is personal shopping, the business variant provides additional professional features and tools, such as:
- GST/VAT-compliant invoicing
- Approval workflow multi-user accounts.
- Bulk and special offers.
- Budgeting and reporting spend analytics.
Amazon opened this platform in the global market in 2015 and in India in 2017. Millions of companies, local stores, and international enterprises alike have since then embraced it in an effort to simplify their operations.
Key Features and Benefits of Amazon Business Account
When you sign up, your Amazon Business Account gives you access to features beyond standard shopping.
1. Business-Only Pricing & Bulk Discounts
Get a discount on bulk buying and exclusive business pricing. Best suited to office supplies, electronics, or industrial tools.
2. Tax-Friendly Invoicing
- India: Automatic GST invoices help businesses claim input tax credits.
- U.S.: Businesses may qualify for tax-exempt purchasing.
3. Credit & Payment Flexibility
Eligible accounts can use options like Amazon Pay Later (India) or pay-by-invoice terms (U.S.), giving up to 30–60 days interest-free credit.
4. Multi-User Accounts
Set up accounts for multiple employees under one organization. Managers can approve purchases before orders are placed.
5. Spend Analytics
Track company-wide spending with dashboards. Monitor purchases by department or project to maintain control.
6. Nationwide/Global Delivery
- India: Coverage for all pin codes.
- U.S.: Fast nationwide delivery, with free expedited shipping under Business Prime.
7. Optional Business Prime Membership
Upgrade to Business Prime for faster shipping, enhanced analytics, and extended payment terms. Plans scale depending on the size of your company.
How to Open an Amazon Business Account in India
Setting up an Amazon Business Account in India is simple and free.
- Go to the official site – Visit business.amazon.in or download the Amazon Business app.
- Sign in or create a new account – Use your existing Amazon login or register with your business email.
- Enter business details – Provide your name, mobile number, and business credentials (GSTIN or PAN).
- Verification – Amazon verifies your information within 24–48 hours.
- Start shopping – Once approved, enjoy bulk pricing, GST invoices, and other business features.
Tip: Use the Business Settings section to add multiple users or set up approval workflows.
How to Open an Amazon Business Account in the U.S.
The process is almost identical in the U.S.
- Visit business.amazon.com
- Click “Create your free Amazon Business Account”
- Provide a business email and company details
- Wait for Amazon’s verification (instant to a few days)
- Log in and access business-only prices, invoicing, and bulk ordering
Just like in India, creating an Amazon Business Account in the U.S. is free and has no minimum spend requirement.
Pricing and Business Prime Plans
The Amazon Business Account itself is 100% free. You only pay for the items you order.
However, for advanced features, you can choose Business Prime Membership (U.S. pricing, 2025):
- Duo (1 user) – Free with personal Prime membership
- Essentials (up to 5 users) – $179/year
- Small (up to 20 users) – $499/year
- Medium (up to 200 users) – $1,299/year
- Enterprise (unlimited users) – $10,099/year
Business Prime adds faster shipping, extended payment terms (up to 60 days), and advanced spend visibility tools.
Customer Care & Support for Amazon Business Account
If you face any issues, Amazon offers dedicated business support.
- India: Call toll-free 1800-3000-9009 or 1800-1200-9009 (24/7)
- U.S.: Call (866) 486-2360 for account or order-related help
Alternatively, log in to your account → Help → Contact Us to access live chat, callback requests, and FAQs.
FAQs About Amazon Business Account
Q1. Is an Amazon Business Account free?
Yes, creating and using an Amazon Business Account is free. You only pay for your purchases.
Q2. Can I sign up without a GST number in India?
Yes, you can use a Business PAN if you don’t have a GSTIN.
Q3. What’s the difference between Amazon Prime and Business Prime?
Prime is for personal shopping. Business Prime offers advanced analytics, extended payment terms, and team management tools.
Q4. How long does verification take?
Usually 24–48 hours, though it may be instant in the U.S.
Q5. What is the Amazon Business customer care number?
- India: 1800-3000-9009 / 1800-1200-9009
- U.S.: (866) 486-2360
Q6. Who should open an Amazon Business Account?
Any business—shops, offices, startups, enterprises—that wants discounts, GST invoices, and easier procurement.
Final Thoughts
One of the easiest methods of streamlining the process of business purchasing is to open an Amazon Business Account. It is free, easy to use, and packed with features such as bulk pricing, GST/VAT invoice, spend insights, and multi-user accounts.
You can save time, money, and effort in procurement, whether you are a startup in India or a corporation in the U.S. The customer care of Amazon can be reached by a simple phone call; hence, first-timers will not encounter any barriers during the start-up process.
Therefore, whether you are not registered yet, it is high time you created an Amazon Business Account and put your company’s buying experience to a whole new level in 2025. If you don’t like it, then you have another option for a Flipkart Seller Account.